Janetto L.
Yelp
I'm probably an odd one but I normally don't care for BBQ pork bun. Baked or steam, it does not matter, I just don't like the gelatinous clob of fat mixed in with the pork. HOWEVER, it's a different story when it comes to Tim Ho Wan's baked BBQ pork bun. They are so soft and buttery with such a nice flakey crust, it's hard to say no to. This is probably the best thing on their menu while all of their other dim sum dishes are just average at most. If you do not have time to wait in line for a seat or try anything else from their menu, grab a few orders of the buns to go.
Yes, this is a Michelin star rated establishment and for the price, it's good dim sum at super cheap prices (by HK standards). Tourist all over the world comes here to give them a try and menu wise, they are very accommodating to foreigners. Simple menu with not too many dim sum choices, just your usual traditional staples so it's great if you are not too familiar with dim sum. However, for a Michelin restaurant, their service in general sucks here, especially if you cannot speak the language. While I can get by with my broken Cantonese to order food (or you can just check mark them on the paper), dishes are literally thrown at your table w/ a side of attitude from the ladies bringing out the food. I can usually care less about the service since their affordable prices makes up for it but during my last trip here, it was our first time bringing our son to HK and boy, traveling with child is definitely something new we had to learn. My toddler son was charged for tea when he cannot even drink caffeine! When asked why he was charged a "tea fee" since clearly he's too young to eat, let alone drink tea, the host/manager said it's because he is taking up a space at their restaurant. Ummm...he was literally sitting on my lap but apparently that takes up space and we were charged for his "sitting fee". I was not going to argue over a few dollars but it just didn't feel right, they probably took advantage of me because I was a tourist. That alone is shady business practice.
While I usually come here a few times during each trip just to savor the taste of their pork buns, my last encounter left a bad impression for my entire family. We would rather pay more and eat comfortably at other dim sum restaurants and be treated with friendlier service than to take some explanation that my son is taking up space.
To be fair, my dim sum tastebuds in HK may be spoiled by so many other restaurants for their unique take on traditional dishes. Dim sum at some of the nice hotels really put a new standard to tea time with friends in this beautiful city. I have sat as high as on the 102nd floor with my son in tow and they welcomed him dearly w/o charging any random fees.
Remember, cash only here and this location is connected to the mall but their entrance is on the outside.