Imperial Hotel, Tokyo

"How did it strike you on arrival?It doesn't look much like a survivor with its marble surfaces and chandeliers, but the Imperial Hotel has a storied history. Originally built in 1890, a storm of earthquakes, fires, and war meant the hotel would be rebuilt twice (the first time by Frank Lloyd Wright) to create the grand structure it is today. Centrally located, it reveals little of its unfortunate baggage, but it's clear from its old-school glamour that the institution has been around the block. Nice. What’s the crowd like?An older crowd, some with families, that appreciates staple luxury. The good stuff: Tell us about your room.Out of 931 rooms and suites, accommodations on the Imperial floors are the most up-to-date, and with lighter furnishing. Deluxe rooms are spacious and proper, although they look like they belong in a typical, Western-style hotel. We’re craving some deep, restorative sleep. They got us?The beds bring a standard sense of comfort—perhaps a touch on the firmer side for international taste. Please tell us the bathroom won’t let us down.Bathrooms are nothing new (i.e., a bit dated) with mostly standard setups: large, wooden vanities and shower rooms (including both shower and tub). Maybe the most important topic of all: Wi-Fi. What’s the word?Complimentary, just-OK Wi-Fi. Room service: Worth it?The menu, a combination of Japanese and Western staples, isn't as cheap as room service menus come; however, it's presented impeccably and delivered quickly. There's a neat afternoon tea (or coffee) service with a three-tiered stand of sandwiches, scones, and petits-fours for about ¥3,250 (about $30). Staff: If you could award one a trophy, who gets it, and why?As a century-old institution, it knows the drill—the lobby's staff likely has an answer to any possible question out there. Anything stand out about other services and features? Whether it’s childcare, gyms, spas, even parking—whatever stuck with you.Hungry? There are 17 bars and restaurants from which choosy eaters will have their pick. What was most memorable—or heartbreaking—about your stay?For a larger-than-life hotel, there's surprisingly no spa. However, there is a traditional tea ceremony room for serenity (by the sip). Bottom line: worth it, and why?For a middle ground rate, it packs classic Japanese hospitality." - Keith Flanagan