"As of May 3, Southwest has required its customer-facing employees to wear face masks. That new rule will be extended to passengers on May 11. They will be required to wear their own facial covering in order to board a flight with the airline. If a passenger forgets a mask, the airline will provide one. Additionally, sanitizing wipes will be available upon request to passengers on board each flight. The airline has no plans to change its well-known open seating policy, but it will temporarily reduce the number of passengers on each flight. It's also tweaking its famous alphanumeric boarding process: Fliers will still board sequentially, but in smaller groups of 10 at a time. Flight attendants will also guide passengers on how to deplane while maintaining social distancing. The airline has completely suspended drink and snack service until further notice."
