The Westin Palace, Madrid
"Start us off with an overview.The Westin Palace takes up a full block across from Plaza de Neptuno—an indication of its importance on the Madrid hotel scene. In fact, it's among the city's most famous, having welcomed visitors of all stripes, including Bill Clinton, Salvador Dalí, and Christina Aguilera. The regal lobby and stained glass cupola of the lounge cement this idea long before you reach the ornate, elegant hallways and guest rooms. What's the backstory?Built in 1912, this regal building, the brainchild of King Alfonso XIII, was intended to serve Madrid visitors with all the luxuries of a modern hotel—the largest in Europe at the time. That mandate continues today; even as it's become more modern, it has retained its century-old grandeur. Over the years, the structure has taken on various functions; it was even used as a military hospital during the Spanish Civil War. Tell us all about the accommodations. Any tips on what to book?Marble hallways lead to the guest rooms, which have plush carpeting and the brand's signature Westin Heavenly Bed. Contemporary art and mirrors line the walls; USB and power outlets by the beds and fog-free mirrors in bathrooms are a plus. Most rooms face the interior courtyard or neighboring streets suites; if you can swing it, opt for one of the Premium View rooms, which overlook the Neptune Fountain and Prado Museum across the street. (A few have small balconies.) Most of the suites have been renovated; they range from junior suites to the Royal Suite, which thanks to a 2019 update now boasts modern flamenco art, separate dining and living areas, and a private bar with small fireplace. Wallpapered baths contain white tea–scented toiletries and thick terry-cloth towels. Is there a charge for Wi-Fi?Marriott Bonvoy members get free WiFi. Drinking and dining—what are we looking at?La Rotonda, the stained glass cupola lounge beyond the lobby, is a photo stop, but you won’t experience the real thing without staying for a drink. If you're looking to eat onsite you could do worse; additionally, Asia Gallery serves terrific Cantonese dishes, including a knockout Peking duck. If you want to booze where Salvador Dalí and Ernest Hemingway famously did, the 1912 Museo Bar awaits. And the service?From the doormen in top hats to the housekeeper delivering mints with turndown, the staff is incredible. What type of travelers will you find here?Americans continue to flood the doors now that Marriott Bonvoy is growing, but the clientele is international. You'll also see plenty of name tag–clad conventioneers. What about the neighborhood?Smack dab in the heart of the Paseo del Arte, the Westin couldn't possibly be any closer to Madrid's three main art museums. CaixaForum Madrid is down the street, as is Puerta del Sol and Plaza Mayor. Is there anything you'd change?Given the elegance of the public areas, a dress code at the bar would be a nice touch. Any other hotel features worth noting?There are plenty of memorabilia and photos from the hotel's past—they're on view here. Anything else we should know?If you’re looking for loyalty points combined with a famous address, Westin Palace Madrid has no match." - Ramsey Qubein
