"Why book? One of Uptown’s newest hotels, it’s also one of its best—especially when it comes to service. Set the scene JW Marriott was a brand designed to compete with the big boys—Four Seasons and Ritz-Carlton—and it delivers. The Charlotte hotel, opened in late summer 2021, is no exception. It’s sleek, refined, and service-oriented. The rooms The rooms and suites are designed to be sanctuary-like and with modern furnishings and soothing color palettes, they do indeed feel like havens of peace. All have floor-to-ceiling windows, so the view is great whether you book the standard or the Presidential suite. Food and drink Some hotels rely on the fact that the area is teeming with restaurants. Not the JW Marriott. Instead, this hotel boasts a wide variety of indoor/outdoor venues ranging from a breakfast counter and steak-focused spot to a raw bar and a rooftop bar. The neighborhood/area All of Uptown is just outside the glass doors of this gleaming hotel. The spa It rivals The Ritz-Carlton’s spa in Uptown with a comprehensive an outdoor pool complete with poolside cabanas (by reservation), along with and small plates and beverage service from Aura. Indoors, the spa is a temple of serenity with five treatment rooms and a comprehensive menu of relaxing and beautifying services. The service Anticipatory service is a hallmark of JW Marriott as a brand, and this hotel is proof positive that the smallest touches make a big difference. Warm and welcoming but never stiff, this is supremely comforting service." - Nancy DePalma
