"Staking a claim as one of the city’s most opulent newcomers, Lotte blends a dramatic glass tower with a restored historic façade and interiors by Philippe Starck that favor couture minimalism—glossy surfaces, high ceilings, and a sense of theater. Service skews formal and attentive and the hotel’s event and dining spaces are staged for weddings and galas; Charlotte Restaurant & Lounge is exquisite and sitting at the bar almost encourages inventing imaginary expense accounts for everyone around you. Lotte’s focus is arriving and savoring refined amenities rather than neighborhood strolls, and it has been recognized in Readers' Choice Awards from 2021–2024." - Jessica Voelker