Starbucks Adds Drink Modification Limit to Its App | Eater
"An app update introduced in late July prevents customers from adding the same modifier (for example, syrups, sauces, or extra espresso shots) more than 12 times on a single order, aiming to curb overly complicated “secret menu” and stunt orders that slow service and burden staff. Management acknowledged the issue in an internal memo obtained by Business Insider, and employees say many people use the app to stack excessive mods they wouldn’t request in person. The update still allows an unlimited number of distinct modifiers, so highly customized drinks remain possible, but requests that exceed the per-modifier cap will now require asking for them face-to-face." - Jenny G. Zhang
