"Benchmark Pizzeria, a small East Bay wood-fire pizza restaurant, owned by Melissa and Peter Swanson, encountered an issue with Groupon reactivating an old coupon without their consent. The restaurant, known for its ingredient-focused, Cal-Italian style pizza, had a previous negative experience with Groupon customers who did not fully appreciate the restaurant's offerings. The involuntary reactivation led to angry customers demanding half-price meals and created additional stress for the restaurant, which is already struggling during the pandemic." - Luke Tsai