"Mentioned as an example in a wider argument about blaming diners for disappointing meals, two visitors reported being let down during a visit; the writer hopes their experience was simply a mismatch of tastes rather than evidence of inconsistent quality. Their visit is used to illustrate the author’s main point: a truly great restaurant should deliver consistently excellent dishes across its menu, not rely on a few viral hits or secret ordering tricks to justify mediocrity." - Jaya Saxena