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"Once serving more than 600 Chicagoland restaurants, Cosmopolitan Linens has seen business fall 75 to 80 percent this season, laid off roughly 50 full-time and 10 part-time workers from its Harvard plant, and been reduced at one point to about 15 staff; sales manager Don Loukota says the company—long considered a niche and recession-proof supplier—now finds serving the few remaining clients almost money-losing and extremely inefficient, costing far more per visit as orders shrink to just a few towels, aprons, and napkins." - Rebecca Holland