"The pizza chain has been embroiled in controversy after its founder and former chairman used a racial slur on a 2018 conference call, an incident that prompted his resignation and prolonged public fallout. The call—originally set up as a role-playing exercise to avert future PR problems—was later leaked to the press, reigniting scrutiny over earlier comments blaming NFL protests for falling sales. The founder has responded with a high-profile media campaign, multiple lawsuits against the company, and a separate suit tied to the leaked recordings; he says any net proceeds from that suit will be donated to charity. The episode has also had personal consequences for the founder, including a divorce filing." - Jenny G. Zhang