"A small Portland, Maine restaurant with a staff of about 12 front- and back-of-house employees, led by an owner who prioritizes employees’ physical, emotional, and financial well-being. The owner has been proactively communicating with staff about pandemic-related safety, business finances, and the complexities of the Paycheck Protection Program, using that knowledge to plan the restaurant’s future and prepare employees for industry changes. The business operates within a local culture of respectful small employers and is focused on balancing staff safety, clear answers about rehiring/pay/benefits, and longer-term operational adjustments amid COVID-19." - Andrew Volk