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"Launched a new "Food Procurement" add-on that lets restaurants buy ingredients and kits through discounted deals, with the company claiming savings across vegetables, meat, cleaning supplies and packaging that will boost profits and help independents expand by passing on its purchasing scale. Supporters say it simplifies procurement and raises ingredient quality by negotiating better prices; critics warn it increases restaurants' dependency on the platform, risks homogenisation, inserts a middleman that can suppress supplier competition and margins, and offers little transparency about which suppliers are signed or whether quality will truly improve. Company executives frame the service as especially useful for expansion into smaller UK towns, and observers note the move may leverage recent investment by Amazon and could foreshadow platform-backed warehouses — a possibility that is drawing scrutiny from the Competition and Markets Authority." - James Hansen
Food delivery platform facing scrutiny over rider pay and legal challenges