Restaurants in China Could Give the U.S. Hospitality Industry a Glimpse of Its Future | Eater
"A popular bubble-tea chain famous for long lines that has reworked its customer flow with digital tools: a QR code at the door launches an illustrated safety guide, allows customers to place orders, and notifies them when to return to pick up drinks at the doorway, minimizing crowding and contact." - Aaron Fox-Lerner
