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"At the Muddy Waters stand in Seattle, Katie Briola — who has worked there for two decades — says the spot now sells more Red Bull–based blended drinks than coffee, that the job offered her freedom and the chance to build deep relationships with customers, and that the work can be dangerous and emotionally taxing (she was robbed at gunpoint multiple times and endures harassment), yet customers rallied around her during personal tragedies, even officiating her remarriage." - Harry Cheadle