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"I learned that Piazza Pellegrini, one of the neighborhood’s many Italian restaurants, was the first featured spot in North Beach Neighbors’ volunteer delivery program: an email blast with an online order form plus several hours of volunteer-run deliveries (limited to a two-mile radius) generated about $1,000 in extra orders that went entirely to the restaurant. Owner Dario Hadjian said that had those orders gone through third-party apps the restaurant probably would have kept only about half after commissions and fees, and he noted that tips given through apps often don’t reach the restaurant or staff. To lessen dependence on the apps he’s working on setting up online ordering and plans to rehire a former employee to serve as an in-house delivery driver for a few hours each day." - Luke Tsai