"Cited as an example of a sit-down restaurant where current social norms expect patrons to leave 20–25 percent on checks regardless of whether service met expectations; because tips are often pooled, customers are urged not to punish the entire staff for a single lapse. The piece frames higher tipping as driven by inflation, the pandemic, and the reality that many servers rely heavily on tips for their income, and notes that anything under 20 percent is generally viewed as rude." - Grub Street