Michelle S.
Yelp
I'm on a trip to Santa Fe right now with my mom. I went into the Five and Dime today in the downtown area and found a good array of reasonably priced gifts (magnets, calendars, salsa, t-shirts, coloring books, etc). Most people want to taste the Frito Pie but I was in the market for thank-you gifts to take home.
When I went to the cashier to check out, the red-headed woman in her 60s was busy putting strings on wooden butterflies and barely acknowledged me. While waiting for my credit card to go through, she resumed putting strings on butterflies so I tore off the receipt when it was done printing and signed. "I wish you hadn't done that," she snarled, "sometimes it ruins the machine." Really? A minute ago, you didn't appear to give a damn, lady. I responded "Well, sorry I ruined your day." "You didn't," she huffed, "you're not that powerful."
In any retail setting, regardless of the location and the clientele, vendors need to train their employees to be polite and courteous. I've read other reviewers claiming the same thing about the rudeness of employees that work in this store. I wish I had read them before I walked in.
Avoid this store and the nasties who work there. You can get t-shirts, post cards, magnets and the like at practically any store in downtown Santa Fe. I was in quite a few of them, and I was greeted and treated respectfully. You can make your own Frito Pie at home and find all your retail needs met at surrounding establishments for nearly the same price with much better service and kinder people. Toothpaste and other items can be found at Albertson's, CVS or Walgreens.
I'd rather drive the extra mile and receive polite service than walk into a store where the clerks are crappy and rude.