Charlesea S.
Yelp
So bottom line up front, because I have a lot to review:
Flor Fina isn't worth the hype and is just another instagrammable location that misses the mark for brunch and service, in my experience, and that since Flor Fina is private property, no one can take pics of their food or else they'll steal it and use it for their own financial and commercial gain. Parking isn't the best.
Brunch at Flor Fina is very mediocre and over hyped. I went with my girls for brunch, the menu is very limited but there's something that could potentially please everyone if executed correctly.
One of my friend's, Monte Cristo came out cold and wasn't a fan -- she didn't eat it. My other friend ordered the Breakfast Brunch well done and it came out, the complete opposite. Some people may judge a well done burger, but she should get what she paid for. After terrible service and long wait, she didn't even want to sent the burger back.
I was the only one somewhat satisfied with my Eggs Havana, but it is also very hard to mess up veggies in tomato sauce. I did have to ask for salt and pepper, which took forever for them to bring out.
The door staff /hostess and host seemed so spaced out and unsure of themselves, it was very unwelcoming.
Our waiter didn't know what coffees they had to offer and stated they only have vanilla after I asked if I could order coffee from the table. I asked about floral flavors and he said they didn't have any. After dinner, I walked by their coffee shop to exit the building and they did, in fact, have floral flavor... LAVENDER!
We ended up emailing the management about our experience, who was very sincere, understanding of our concern, and helped rectify that situation.
** BUT ** (there's more) On top of a less than satisfying first experience, as I was the only person who somewhat enjoyed their order, I posted a VIDEO REEL, on my instagram to later find out that their social media ambassador, Natalie Hovee, stole my reel ...meaning to download an app of some sort to take a creative work that wasn't hers or paid for on the behalf of Flor Fina. I sent a kind email to many contacts of Flor Fina explaining how this was unacceptable to steal from creators and included an invoice. Her defense was that she thought I'd appreciate the "exposure" and that Flor Fina is private property and doesn't allow people taking pictures or videos of their food that they have paid for, though there is no signage ANYWHERE on the property !
She responded once and their team as a whole ignored this situation.
So I guess all these photos on yelp are also illegal and not acceptable. . .