"How did it strike you on arrival?Right in the heart of the city, next to Piazza del Campo, this may be Siena's best hotel. It's certainly one of its most luxe, occupying the 16th century Palazzo Gori Pannilini, a study in marble, vaulted ceilings, and opulent accents (note the frescoes throughout, and ornate gilded bed frames). Nice. What’s the crowd like?Siena already attracts a fairly earnest traveler, but this is where a certain group goes to set itself apart from anyone who might be labeled a mere tourist. The well-heeled traveler who likes a certain level of attention and amenities, yet an old-world air of refinement, populates the lobby and common areas. How was check in?These are standard-bearers of service, if a little formal—but that's what the clientele expects, and the staff delivers. The good stuff: Tell us about your room.You'd be hard-pressed to go amiss with any of the 51 individually decorated rooms: All sport sumptuous fabrics, from the ornately patterned bedding to the draping window treatments—which reach decadently to the floor. The views of Siena are great throughout the hotel. How about the little things, like mini bar, or shower goodies. Any of that find its way into your suitcase?You don't come here for high-tech gadgetry and keyless entry: You like touches such as antique oil paintings, leather Chesterfield sitting chairs, and historic city center views. Room service and food: Worth it?The lounge bar is in a bright courtyard on the ground floor, but a modern, below-ground wine bar was the real draw. You can also opt for a full meal in the elegant sit-own restaurant. Staff: If you could award one a trophy, who gets it, and why?High marks go to them all, who make it clear why it's ranked a five-star hotel. Anything stand out about other services and features? Whether it’s childcare, gyms, spas, even parking—whatever stuck with you.Location, location, location. The hotel sits amid the city’s medieval sandstone-paved streets, is located along the so-called Corso Senese, on via Banchi di Sopra—it's the main drag, lined with local shops and boutiques, including the historic Pasticceria Nannini at number 24; the ideal spot for a coffee break with pastry. Bottom line: worth it, and why?Absolutely. For grand luxury in the heart of Siena, you can't do better." - Corina Quinn