"Long shaped by its longtime leader, this global coffee chain was purchased in 1987 and grew into nearly 30,000 stores worldwide under his stewardship, expanding rapidly in China (at times opening more than one store per day). It is widely credited with popularizing espresso drinks in the U.S. after an early push to recreate Italian-style coffeehouse espresso bars, and later developed premium concepts such as Reserve locations and Roasteries. The company has pursued progressive workplace initiatives—large-scale veteran hiring programs and expanded parental leave—but has also faced controversial campaigns and public-relations setbacks, including the ill-received “Race Together” cup effort and a high-profile incident in a Philadelphia store that prompted the temporary closure of about 8,000 U.S. locations for racial-bias training. The recent transition of its longtime CEO into a chairman emeritus role has fueled speculation about his future, including potential public service or political ambitions." - Whitney Filloon