What Is Zagat and How Do Zagat Reviews Work? | Eater
"An East Village Asian‑eclectic drag bar that drew controversy after a 2004 Zagat survey gave it a food score of 9 and published a blunt, crowd-sourced blurb describing patrons as going more to “gawk” at cross-dressing staff who tell dirty jokes, perform impromptu floor shows and offer “lap dances for dessert.” The restaurant sued Zagat for libel, trade libel, and negligence, claiming the listing caused a roughly 35% drop in business; the judge dismissed the case, finding that an assembled restaurant review based on anonymous opinions does not constitute libel." - Monica Burton
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