Restaurant Deli Boyz Sues UberEats, DoorDash, and More Over ‘Abusive’ Fees | Eater Montreal

"Located in Cavendish Mall in Côte St‑Luc, I report that Déli Boyz has filed a class-action application in Quebec Superior Court against UberEats, DoorDash and SkipTheDishes, alleging the commissions charged to restaurants are “exorbitant and abusive” under article 1437 of the Quebec Civil Code. Filed on January 8 and seeking to represent all Quebec restaurants charged commissions exceeding 15 percent, the suit asks to recoup damages going back exactly two years and says that recovery would amount to tens of thousands of dollars for them alone. The filing gives a concrete example: from December 27, 2020 to January 4, 2021 Déli Boyz says it paid UberEats $737.17 in commissions on 67 orders totalling about $2,550 — versus $367.46 had fees been capped at 15 percent as in British Columbia or Ontario. Déli Boyz contends it has become dependent on UberEats to sustain a viable takeout business, and although it offers its own delivery service it cannot compete with platform promotions (such as 30 percent off orders of $50); the application seeks an injunction to stop third-party services charging commissions above 15 percent and is awaiting a judge’s approval. The news follows calls from Montreal Mayor Valérie Plante and a motion from Ensemble Montréal urging limits on delivery fees during COVID-19 lockdown measures." - Valerie Silva