Piccinini Bros

NYC Groceries and Coronavirus: Wholesalers Struggle to Meet Consumer Demand | Eater NY

"After starting to sell directly to the public in March, I watched owners Sylvie Vaccari and Paul Vaccari go from fulfilling 25–50 orders a day with one butcher and one driver to seeing about 1,000 new orders within 48 hours of launching an updated website, leaving them scrambling to scale logistics. The sudden surge and a skeleton crew (down from about 10 butchers and a fleet of 15–20 trucks) produced weeks-long delays and a flood of negative Yelp reviews complaining about lack of updates; in response they began offering discounts and extra food on late orders, limited ordering to 8 a.m.–6 p.m., added website delivery-delay alerts, and have been logging 12–13 hour days while calling in favors from restaurant clients to find extra butchers." - Erika Adams