Doordash

What It’s Really Like to Work for Postmates and Doordash | Eater

"Drivers describe an app-driven workflow with brief training and even a company-issued Visa card to cover customer payments, but report a pay model that often feels like a fixed delivery fee rather than true base pay plus tips. The platform has been widely criticized for a practice of discounting or replacing customer tips with a stated delivery payment (a policy it has reversed and reinstated at times), leaving workers vulnerable when tips are relied upon to make ends meet. Workers also point to stressful working conditions—difficulty finding parking, long hours, heavy mileage, exposure to traffic risks, and customer or restaurant staff abuse—that combine with tip-dependent pay to create precarious, sometimes dangerous, work." - Saru Jayaraman