Resy Is My Best Frenemy (and It Could Be Yours, Too) - Eater NY
"On a recent visit to Mesa Provisions in Albuquerque, New Mexico, in addition to an email further confirming my reservation (which had already been confirmed on the app), it sent a second email with a litany of warnings, which ran from cash penalties for canceling to wheedling entreaties to “please be kind.” That email seemed to imply a certain level of distrust, as if it thought I required both reminders and outright threats. (No shows, I gather, are a real problem.)" - Robert Sietsema
