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These Restaurants Have Ditched Reservation Apps | Eater NY
"Despite doing as many as 1,500 covers on a weekend night, Balthazar's owner Keith McNally continues to keep a reservation book; he admits writing hundreds of names is time-consuming but contends a well-organized book works “just as competently as a computer screen” and that losing a bit of efficiency is worth making the service more personable — “It's a bloody restaurant, after all!”" - Andrea Strong
