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"The mega-chain’s financial and managerial decisions helped drive labor tensions: its operating profit reportedly doubled to $4.3 billion between 2019 and 2021, top executive pay reached roughly $22.4 million in 2020, and an early pandemic $2-an-hour hazard bonus for frontline workers was ended after two months. The company also responded to local “hero pay” measures by closing several regional stores and had previously threatened additional closures—actions that drew criticism from workers and rights groups even as the retailer later reached a new contract that raises pay and adds safety protections for thousands of employees." - Mona Holmes