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"Employees across UK outlets — including workers in Merseyside, Manchester and Kent — have reported that COVID-19 safety measures are routinely not followed: temperature checks are not being carried out, frequent handwashing is impractical, and social distancing is often ignored with managers unwilling to enforce policies. Staff say precarious contracts (minimum‑wage and zero‑hours) and pressure to attend work leave them feeling forced to work despite fears of infecting family, causing significant anxiety and emotional burnout. The Bakers Food and Allied Workers Union (BFAWU) warns that inconsistent safety across franchised and company‑owned sites (only 18% are company‑owned) risks staff and community transmission, and highlights that workers have faced poverty wages and unsafe conditions even as the business paid record shareholder dividends and received public subsidies. Corporate statements say the issues are being investigated and employees are encouraged to raise concerns via internal channels, but many workers distrust management's enforcement and fear reprisals for speaking up." - James Hansen