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"Responding to the national rule requiring face coverings indoors since 23 July 2020, this supermarket says it will actively challenge customers who are not wearing masks and will bar entry to anyone who is not medically exempt. Unlike some rivals that have opted for softer monitoring, the chain indicates enforcement will be carried out by a store worker rather than dedicated security. The move is framed as part of the company’s duty of care, but it raises concerns about confrontations with customers and the additional burden placed on staff who are already working during the pandemic." - James Hansen