"You don’t go to Ritz-Carlton to have all your ideas about hotels turned on their head. You go to Ritz-Carlton to see the virtues of traditional hospitality practiced at the highest level. This is particularly true in Vienna, a city with a lot of time for the sort of neoclassical splendor that’s a Ritz-Carlton specialty. This is not to say that the Ritz-Carlton, Vienna offers nothing in the way of surprise; it’s simply to say that the surprises are largely in the details, rather than the concept." - Tablet Hotels