This California Chef Bans ‘Misbehaved’ Customers From His Restaurant | Bon Appétit
"An eclectic countryside restaurant that operated intermittently from 2003 to 2018, set in a remote location where wild peacocks and feral chihuahuas roamed; its chef ran guests’ phone numbers through Spokeo and looked them up on Facebook, Yelp, and TripAdvisor to screen for potential troublemakers, sometimes canceling reservations or blacklisting diners judged likely to leave malicious reviews or mistreat staff. The proprietor has defended the practice as staff protection, but his approach could be aggressive — local reports allege incidents such as spraying a diner with a fire extinguisher — and he once shared a Google Doc of banned or exemplary guests with other local restaurants." - ByAli Francis
