"Why did this hotel catch your attention? What's the vibe?The 11 acres of tropical gardens set the scene for this idyllic resort, located on a stretch of the region’s most alluring coastline. The extensive grounds mean that the resort retains an air of exclusivity despite being surrounded by similar properties. The towering, light-flooded lobby has huge mirrors and artistic flourishes that elevate the place above its peers. What's the backstory?The resort opened in 1984 under Marriott and Sonesta took over in 2012 with immediate plans to renovate. A $30 million refurbishment promptly took place in 2013, resulting in this 340-room resort with extensive new facilities and landscaped grounds. The striking lobby was built in place of a nightclub, and the entire resort, with improved pool facilities and lounges, was elegantly upgraded. Tell us all about the accommodations. Any tips on what to book?My Ocean View Guest Room had fairly good views of the sea and swaths of the lush gardens. The decor reflects the Sonesta aesthetic foreshadowed in the lobby, with whites and creams used as a background canvas and splashes of colors (in my case bright oranges, though some rooms have dark browns) that really pop, giving the rooms a very modern look. A private balcony was accessible through sliding doors, and there were panoramic levels of comfort, including a large bed with cushioned headboard surrounded by a stylish, slate-gray frame. The bathroom was equally modern, with a shower/tub combo, an iHome docking station, and a Keurig coffee maker to round out the amenities. Is there a charge for Wi-Fi?There was free, high-speed internet that held its speed throughout the resort. Drinking and dining—what are we looking at?The resort houses six food and beverage outlets, the most formal of which is their flagship eatery, Heyward’s Restaurant, open for breakfast and dinner. The dinner menu especially celebrates Lowcountry classic such as Crab Bakes and Fried Green Tomatoes, with locally-sourced seafood also a favorite, particularly the creamy shrimp and grits. There are four more casual options, all with outdoor seating options and family-friendly menus. There’s also a dedicated ice cream parlor, Sonesta Scoops. And the service?Resort levels of relaxation are apparent from the get-go, with an impressive staff-guest ratio and the feeling that all your needs are catered for as soon as you arrive. Staff quickly and charismatically orient new arrivals, and settling into the resort is effortless. Staff are discreetly available throughout the gardens and lounging areas, and the resort hits the right levels of service—not overwhelming but easily accessible. What type of travelers will you find here?The resort is fairly upscale, and well-to-do families mingle with young and older couples. The ambience is less of a party crowd and more refined, with most people reading or sunbathing. The resort is popular around school breaks, so the highest levels of tranquility will be outside of those times. What about the neighborhood? Does the hotel fit in, make itself part of the scene?The resort enjoys a plum location, centered on one of the best beaches in the region and surrounded by other resorts, the Shipyard Golf Club, and some tennis courts. The Coligny Plaza shopping center is also just next door, and the best of Hilton Head is really on the doorstep. Is there anything you'd change?The ocean views aren’t completely uninterrupted, but given that it’s mostly the tropical gardens that are in the line of sight, it’s not too much of a problem. Any other hotel features worth noting?The pool areas and the spa were the most welcome renovations as the resort reopened, both pools are heated and have ample loungers and cabanas and enjoy shade from the tropical foliage. The luxe Arum Spa has a full complement of massages and beauty treatments and there’s a 24-hour fitness center, bike rentals, and an onsite market for incidentals. With the beach just a couple of minutes away in foot, guests can easily spend their whole vacation without leaving the premises. Bottom line: Worth it? Why?The resort is stylish without being stuffy, and the amenities and levels of service are well worth the rates, even considering the resort charges. It’s a peaceful, scenic, and great value resort." - Paul Oswell
