"How did it strike you on arrival?Built on a lake opposite of Burj Khalifa, Palace Downtown immediately reminds you of a Moroccan riad with its elegant archways, rose petal-adorned lobby, thoughtful reflecting pools, and palm-lined walkways. The public spaces have decidedly Arabian touches like inlaid tables, lanterns, and keyhole doorways. Nice. What’s the crowd like?Palace Downtown attracts a large crowd from Europe and the UAE, mostly couples on holiday. The good stuff: Tell us about your room.Deluxe Fountain View rooms afford guests views of the world's largest choreographed fountain system—request the ground floor for the best views. Each room is equipped with its own iPad, and the desk makes it easy to stay connected with ample outlets (and storage for electronics). We’re craving some deep, restorative sleep. They got us?The comfortable, ultra-soft beds are complemented by a pillow menu. How about the little things, like mini bar, or shower goodies. Any of that find its way into your suitcase?There aren't any outlets near the bed, but the room is well-equipped with other amenities, like a full-length mirror, coffee maker, ironing board, and international power adapter. Please tell us the bathroom won’t let us down.The bathroom houses a walk-in shower, freestanding tub, and toilet and bidet in a separate room. Toiletries are by Lorenzo Villoresi, and include a dental kit, bath loofah, and wooden hairbrush. Maybe the most important topic of all: Wi-Fi. What’s the word?Wifi is free but speed and connection vary. Room service: Worth it?Room service is lightning-fast and surprisingly good. Try the butter chicken. Staff: If you could award one a trophy, who gets it, and why?The staff takes special occasions very seriously—honeymooners are frequently treated with rose petal-adorned beds and other treats. Anything stand out about other services and features? Whether it’s childcare, gyms, spas, even parking—whatever stuck with you.The pool area is beautiful but gets crowded. Additionally, while a view of the fountains is nice, the accompanying music can be loud. What was most memorable—or heartbreaking—about your stay?A poolside cocktail is a particularly special way to spend an evening. Bottom line: worth it, and why?Location is the draw here—the Dubai Mall is a three-minute walk and views of the fountains and Burj Khalifa are stunning—but some decor and soft goods are in need of an update." - Laura Ratliff
