"How did it strike you on arrival?The magnificently dressed doormen in their Tibetan-inspired uniforms and towering headgear are the first sign that this isn't your average hotel. Then there's that vast lobby with its Neoclassical columns and lush foliage wall by celeb horticulturist Charlie Albone. Maybe it's the air freshener, but there's something quite regal in the air. What’s the crowd like?The hotel's very private Valley Wing is the go-to for politicians and business leaders visiting Singapore. A whiff of old money, honeymooning couples, and well-heeled young families fill the other two wings—the newly renovated Tower Wing and the Garden Wing. The good stuff: Tell us about your room.The new Tower Wing Horizon Club Grand Premier Room. For a room that's one tier above the entry-level Deluxe category, imy Tower Wing Horizon Club Grand Premiere room was fabulously large with its own kitchenette, walk-in wardrobe, and living area. I loved the Zen-style decor and the two cozy alcoves, one with a daybed. The day and night curtains were auto open/close, but the buttons (along with the light switches) were a bit fiddly—there were so many of them and no labels. We’re craving some deep, restorative sleep. They got us?The mattress had a pillowtop, which is good if you like a slightly soft feel. I prefer more support from my mattresses. But I loved the pillows—they were just the right balance of yielding and firm. How about the little things, like mini bar, or shower goodies. Any of that worth a mention?The mini-bar selection was fairly standard but there was a separate list of "Wellness Options" that could be ordered from the in-room dining department, like fruit and nut bars and unsweetened tea. If I had cash to burn I might fork out $10 for the bizarrely named No-Ble Natural Elite Drink from that list. Then filled with elite powers I would try to make off with the chic dressing table that flips open to reveal a lighted mirror and hair dryer. Please tell us the bathroom won’t let us down.Lots of space in the bathroom, regular walk-in shower, and bathtub. The L'Occitane Jasmine & Bergamot products smelled good and did the job. We all need some good Wi-Fi. What’s the word on that?As with all other Shangri-La properties, high-speed Wi-Fi was free. The chain was the first international luxury hotel group to introduce free internet access in 2009. Anything stand out about other services and features?The recent Tower Wing renovation has introduced an enormous kids' club that will make adults jealous—it has a music studio, planetarium, and more. The Lobby Lounge is a fantastic place for lunch and tea; it serves up refined Singapore classics with a feisty Peranakan touch. Bottom line: worth it?With its gorgeous new lobby and refreshed rooms, there's never been a better time to stay at this dignified old dame - the Shangri-La group's very first hotel." - Audrey Phoon
