"A long-standing Ann Arbor food business whose co-founder’s writings and talks (compiled in a multi-part guide to good leadership) provided a blueprint for compassionate, mission-driven business practices. The guide synthesizes practical leadership methods, care for employees and customers, and the idea that businesses can foster a connected society; its teachings have been used as a hands-on resource for running a restaurant and training managers, helping translate social values into concrete operational choices." - Monica Burton