Papa John’s Takes a Page from Starbucks, Rolls Out Diversity Training | Eater
"Earlier in the year a major coffee chain closed stores and conducted mandatory racial-bias training after a store manager at a Philadelphia location called police, leading to the mistaken arrest of two Black customers. The incident provoked nationwide outcry over race relations and calls for boycotts, prompting the company to take visible, company-wide action to address bias among staff." - Daniela Galarza
