"I was upset to find Lola’s Garden included in reports of FCM Hospitality restaurants adding automatic “wellness” or “employee benefit” fees of roughly 3–5%—fees described as supporting things like free mental health resources and SEPTA passes for staff—which led to public backlash and the group ending the charge; I feel strongly that this kind of hidden surcharge undermines customer agency and that transparency or opt-in options are essential." - Ernest Owens