"A delivery driver alleges that an employee at a national pharmacy chain marked her food as undelivered even though she photographed the drop-off and showed app proof, and the dispute ultimately cost her the job. Third-party platforms require drivers to document deliveries (photos, following instructions) and review claims, but drivers report little recourse when customers or store staff contest a drop-off; accounts can be suspended or deactivated, leaving workers financially exposed." - Jaya Saxena