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"I described it as a “Dunkin’ for the introverted”: the new Dunkin’ Digital at 22 Beacon St. in Boston’s Beacon Hill only accepts orders via the mobile app or in-store kiosk. It reportedly has the same number of human employees as a traditional location, but those staff are focused on getting orders out faster and more accurately instead of taking orders at the register; after ordering, customers pick up items like strawberry frosted doughnuts in a contactless designated area of the store." - Rachel Leah Blumenthal