Top London Restaurants Take Discretionary Service Charge Off the Menu | Eater London

"A modern Turkish grill and bakery that will remove the optional 12.5% service charge and incorporate it into dish prices so staff wages can be guaranteed rather than funded through pooled tips. Owner Selin Kiazim said the furlough scheme revealed the problem—her employees saw about a 50% pay cut when tronc payments were excluded—and described the service charge as effectively compulsory for the business even if optional for guests. The shift aims to present an all-inclusive menu price that sustains a healthy restaurant and ensures staff are paid what they deserve, with owners absorbing extra costs and staff accepting a small tax impact in exchange for wage security." - Adam Coghlan