Hyatt Zilara Cancun

Hyatt Offers Free COVID Testing at Mexico, Caribbean Hotels - AFAR

"Through May 31, 2021 this resort is offering complimentary on-site COVID-19 testing (PCR or rapid antigen) for up to two registered guests per room to help travelers meet the U.S. CDC's pretravel testing requirement of a negative test within 72 hours. Complimentary tests require a minimum length of stay that varies by property and additional on-property tests can be purchased. If a guest tests positive and must delay travel, participating properties will allow extended stays of up to 14 additional nights, but the up-to-50% off travel-delay room-rate discount does not apply to Hyatt Zilara and Hyatt Ziva properties; food and beverage discounts of up to 30% (excluding alcohol) may still be available. Complimentary testing is only available to guests traveling to the United States, and the company says it plans to expand testing availability across the Americas and globally." - Michelle Baran