Barnes & Noble’s Restaurant Venture Isn’t Going Very Well | Eater
"Announced in 2016 as a collection of in-store, full-service restaurants, this concept expanded to five locations—primarily in affluent suburbs—offering items like fancy charcuterie plates and $26 short ribs. Company leadership has acknowledged the experiment was a financial failure: the chairman described it as “a very mixed bag,” saying the chain lacks hospitality experience and struggles to control food and payroll costs, so while the restaurants bring in top-line sales the bottom line is poor. The company plans to scale back that effort and concentrate on its traditional in-store cafes instead of running full-service restaurants." - Whitney Filloon
