

5

"Renowned for exceptional service and a spectacular perch in the Swiss Alps overlooking St Moritz Lake and the mountains, it also holds remarkable history as the region’s first hotel and first winter destination. Pride in service runs deep: staff are dedicated to unforgettable experiences, and this year the Concierge team boasts the second‑highest number of Les Clefs d’Or‑decorated concierges in the world. Lessons from EHL emphasize building strong connections with guests and staff alike, fostering kinship, understanding the clientele, and nurturing relationships that span generations, with many returning guests now visiting with their own families." - Le Guide MICHELIN