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"I recently bought a bed frame online from West Elm — a Forest Stewardship Council-certified wood chassis with a pecan finish and a linen weave headboard — and found the experience infuriating: the $1,099 list price looked as obnoxious as it sounds, then West Elm added a mandatory $75 white-glove unpacking and assembly fee, a shipping fee equal to 10 percent of the bed’s price, tax, and I still had to tip the delivery guys, which brought my total to $1,334." - Ryan Sutton