"The chain has repeatedly tried to break into the fried-chicken-sandwich market—experimenting with a pickles-on-a-bun dollar-menu sandwich and a buttermilk crispy chicken—but critics say sandwiches simply aren’t its strength. Its latest spicy BBQ chicken sandwich was widely panned: a taste tester said it resembled two chicken tenders slapped onto a bun with a few onion slivers and BBQ sauce, Delish liked the bun but found the sauce not spicy, and other reviews called it a participation-trophy release and recommended sticking with nuggets. Overall, the sandwich comes off as a half-hearted attempt to stand out in the chicken-sandwich renaissance and gives off a “dad-trying-to-prove-he’s-still-with-it” vibe rather than a compelling new menu winner." - Jaya Saxena