A Year On From the Restaurant World’s Reckoning, What Has Actually Changed? | Eater

"A Boston-founded bakery and café chain that was publicly called out by employees in 2020 via a Change.org petition demanding tangible commitments to racial equity after workers noted a lack of people of color in executive roles, instances of racially insensitive behavior, and a managerial emphasis on a white, Instagram-driven aesthetic. Leadership responded by launching diversity training, formalizing HR reporting processes, promoting and hiring people of color into leadership, and promising wage and benefit improvements; some staff who remained, including a Bread Team supervisor, say these institutional changes feel meaningful and have put better protections in place even as skepticism about systemic limits remains." - Jaya Saxena