"A union steward in Kentucky, Angel Manners, says managers at the store have been making unilateral decisions that pressure lower-level employees to work while symptomatic, often downplaying coughs and implying that refusing could cost them their jobs. The end of hazard pay and generally low wages have left many workers — including sole household earners — in precarious financial positions, and escalating customer hostility (from rudeness to outright harassment and violence by those refusing masks or mandates) has further eroded safety and morale." - Madeleine Davies