The Farmer's Wife

Lunch restaurant · Sebastopol

5

@eater

Grubhub Sued for Listing Restaurants Without Permission | Eater

"Plaintiff alleges a major delivery platform listed the restaurant on its marketplace without permission, creating a page that used the restaurant’s name and logo, showed outdated menus and incorrect prices, and implied a partnership. The inaccurate listing purported to offer dishes the business does not make, generating unexpected orders, customer frustration, canceled orders and reputational harm, and depriving the owner of control over its online presence and customers’ dining experience. The complaint also describes how orders for non-partner restaurants are routed to drivers who must contact the restaurant—often causing mistakes or orders not to be received—and says repeated requests to remove the listing were ignored." - Jaya Saxena

https://www.eater.com/21537215/restaurants-sue-third-party-delivery-service-grubhub-for-listing-businesses-without-permission

6760 McKinley St Unit 120, Sebastopol, CA 95472 Get directions

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