"Employees required to self-quarantine by health authorities or the company are eligible for up to two weeks of paid sick leave and can tap accrued PTO thereafter; stores say jobs will be secure during COVID-19 recovery. Frontline safety measures include provision of KN95 masks and gloves, frequent handwashing and sanitizing of high-touch surfaces, plexiglass at checkout and pharmacy counters, limits on customer capacity, one-way aisles, and third-party cleaning support. The company encourages but does not universally require customers to wear masks. Workers and union representatives report generally cooperative relations on leave and pay, though customer behavior and inconsistent mask compliance remain concerns." - Rachel Sugar